Question: When we print out the stat report, it says Yellow Ink Level Status is OK. We have tried two new yellow ink cartridges, neither work. Any idea what the problem could be? The model is an HP Color Inkjet CP1700.
Answer: The CP1700 has an LCD display. You didn't say whether or not you were getting an error message. It sounds like a printhead problem, but the CP1700 would let you know if you needed to replace the printhead(s). As long as no errors, try performing a head cleaning. If that doesn't work, you may need to replace the yellow printhead. (they are located directly behind the cartridges)
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